Legal notice

OVERVIEW

This Terms of Service agreement (“Terms”) governs your use of the Shein.lifestyle website and any purchases made through our store. Throughout the site, the terms “we,” “us,” and “our” refer to Alexandra Rangel, operating as Shein.lifestyle.

By accessing our website, browsing our catalog, or placing an order, you agree to be bound by these Terms, as well as our published Privacy Policy, Shipping Policy, and Return and Refund Policy. Please read them carefully before using our Services.

1. STORE ELIGIBILITY AND USE

By using our site, you affirm that you are at least the legal age of majority in your jurisdiction of residence, or that you have obtained authorization from a parent or legal guardian to access and make purchases through our store.

You agree to use our site exclusively for lawful, non-commercial purposes. You are strictly prohibited from engaging in fraudulent transactions, attempting unauthorized access to our systems, introducing computer viruses or malicious code, or interfering with the proper operation of our website.

2. PRODUCTS, DISPLAY, AND FULFILLMENT PARTNERSHIPS

Shein.lifestyle offers clothing, accessories, and fashion products. Order fulfillment, inventory handling, and direct shipping for applicable items are supplied in partnership with our logistics provider, Trendsi.

We make every reasonable effort to display product colors, sizing, textures, and descriptions accurately. However, final garment fit may vary depending on the item style, and actual product colors may differ slightly due to individual screen settings or lighting conditions. Please consult our product details and size guides before finalizing your purchase.

3. PRICING, TAXES, AND PAYMENT

All product prices are displayed in the designated currency at checkout. Applicable sales tax, duties, and shipping fees will be calculated and itemized prior to final payment authorization.

By submitting payment details, you confirm that you are authorized to use the chosen payment method and that all billing information is accurate.

Prices, sales, and promotional offers are subject to change for future orders without prior notice. If a technical error causes a product to be listed at an incorrect price, we reserve the right to contact you for instructions or cancel the order and issue a full refund for any amounts collected.

4. ORDER ACCEPTANCE AND CANCELLATIONS

Receipt of an order confirmation does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit your order at any time after submission due to inventory limits, payment verification issues, suspected fraudulent activity, or listing inaccuracies.

If we cancel an order after your payment has been processed, we will promptly issue a full refund to your original payment method for the canceled items and associated fees.

5. SHIPPING AND DELIVERY

Shipping details, estimated transit timeframes, and carrier options are outlined in our Shipping Policy and displayed during checkout.

Estimated delivery dates are non-guaranteed approximations and may be impacted by carrier delays, extreme weather, public holidays, or customs inspections.

You are responsible for verifying the accuracy of your shipping address prior to placing an order. If you identify an error, please contact us immediately. Once an order enters the fulfillment process with Trendsi or our logistics partners, modifications may no longer be possible. If a package is lost, delayed, or damaged in transit, contact customer support so we can investigate with the carrier.

6. RETURNS, REFUNDS, AND CONSUMER RIGHTS

Our Return and Refund Policy outlines return eligibility windows, condition requirements, and step-by-step return instructions.

Prior authorization is required for all returns. Please contact Shein.lifestyle customer service before mailing back any items; unauthorized shipments sent to our distribution or fulfillment facilities will not be accepted.

Cancellation requests must be submitted immediately after ordering. Once an order is processed by our fulfillment facility, it cannot be canceled and must be handled under our return process. Nothing in these Terms overrides your statutory rights under applicable consumer protection laws.

7. USER ACCOUNTS

If you create an account on Shein.lifestyle, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. You agree to accept responsibility for all activities occurring under your account. Please notify us immediately if you suspect any unauthorized access or security breach.

8. PRIVACY AND DATA PROTECTION

Your submission of personal data through our store is governed by our Privacy Policy. Personal information required to process payments, complete address verification, and arrange order delivery will be shared with necessary third-party partners, including Shopify and Trendsi.

9. INTELLECTUAL PROPERTY RIGHTS

All website materials—including text, graphics, logos, images, design elements, and compiled content—are the intellectual property of Shein.lifestyle, its licensors, or brand partners. Browsing our website does not grant you a license to copy, reproduce, distribute, or exploit store content for commercial purposes without our prior written consent.

10. REVIEWS, FEEDBACK, AND SUBMISSIONS

Customer reviews, suggestions, and feedback submitted to our store must be accurate, truthful, and lawful. Submissions must not contain offensive language, spam, defamatory statements, or infringements on third-party intellectual property or privacy rights.

By posting or submitting a review on our site, you grant Shein.lifestyle a non-exclusive, royalty-free license to publish, display, and use your review in connection with marketing or promoting our products.

11. THIRD-PARTY SERVICES AND LINKS

Shein.lifestyle integrates with third-party service providers for e-commerce hosting (Shopify), order fulfillment (Trendsi), and payment processing. Our website may also contain links to external third-party sites.

We do not control and are not responsible for the independent practices, terms, or privacy policies of these third parties. We encourage you to review their terms when interacting with their services.

12. WEBSITE AVAILABILITY AND LIMITATION OF LIABILITY

We strive to keep our store available and operational at all times. However, site access may be temporarily interrupted for scheduled maintenance, updates, or unforeseen technical difficulties beyond our reasonable control.

To the maximum extent permitted by law, Shein.lifestyle and its owner, Alexandra Rangel, shall not be liable for indirect, incidental, or consequential damages resulting from your use of, or inability to use, our store, products, or services.

13. AMENDMENTS TO TERMS

We reserve the right to update or modify these Terms at any time by updating this page. Revisions apply prospectively from the date of posting and do not alter rights or conditions for orders completed prior to the update. Your continued use of the website following changes constitutes acceptance of the revised Terms.

14. CONTACT INFORMATION

For questions, customer service inquiries, or legal notices regarding these Terms, please contact us at:

Store Name: Shein.lifestyle

Owner: Alexandra Rangel

Customer Service Email: rangelalexandram@gmail.com

Business Email: store+102506397984@shopifyemail.com

Website: https://shein.lifestyle

Business Address: Wylie, Texas 75098, United States

Phone: +1 (570) 599-7741